Privacy Policy
Last updated: October 31, 2026
EpicWear (“we”) respects your privacy and handles personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.
What we collect
- Order information: name, email, phone, shipping and billing address, and what you ordered.
- Payment information: handled by our payment provider; we do not store full card numbers.
- Site data: cookies, device and browsing information that help the store work and help us improve it.
How we use it
- To process, make, ship and support your order.
- To send order updates and, if you opt in, marketing emails. You can unsubscribe at any time.
- To prevent fraud and meet legal and tax obligations.
Who we share it with
We share only what is needed with service providers that help us run the store: our print-on-demand fulfilment partner (Inkedjoy), payment processors, shipping carriers, and hosting and email providers. These providers may process information outside Canada, including in the United States, and are subject to the laws there. We do not sell your personal information.
Keeping it safe and how long
We use reasonable safeguards, including encrypted connections (HTTPS). We keep order records as long as needed for the purposes above and for legal and tax requirements.
Your choices
You may ask to access, correct or delete your personal information, or withdraw consent for marketing, by emailing hello@epicwear.ca. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.